La-Z-Boy Serena

Frame / mechanism
The frame comprises the wooden frame, seat springs and rocker springs, where applicable. Metal reclining/inclining mechanisms frame parts and springs have a limited warranty against manufacturing faults and defects in materials used for 10 years from the date of delivery to your retailer. Reasonable repair or replacement of defective parts will be made within 12 months at no cost to you. After 12 months a callout labour charge will be made of £50 + VAT will be made.

Electrical components
Electrical motors, electrical components and electronically operated lifting and rolling mechanisms have a limited warranty against manufacturing faults and defects in materials used for 2 years from the date of delivery to your retailer. Reasonable repair or replacement of parts will be made within 1 year at no cost to you and there after a callout labour charge will be made of £50 + VAT.

Foam
Padding and foam have a limited warranty against defects for 12 months under normal domestic use

Upholstery
Fabric and leather have a limited warranty against defects for 12 months under normal domestic use. Leather must be cleaned in accordance outlined on the reverse. Please note, the warranty does not cover defects arising from negligence or misuse such as soiling, fading, wrinkling, creasing, accidents or imprudent cleaning. Please note the warranty does not cover fabrics provided by other suppliers or defects arising from negligence or misuse such as soiling, fading, wrinkling, creasing, accidents or imprudent cleaning.